Privacy Policy

Legal Information

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Mortgage Matters is committed to protecting the privacy of your personal information. The following privacy policy governs the collection and use of your personal information by Mortgage Matters (ABN 72 072 509 302), its related entities and employees.

This privacy policy outlines how we intend to respect your rights to privacy in accordance with the National Privacy Principles set out in the Privacy Act 1988 (Cth).

Your Personal Information

Personal information includes details such as an individuals name, address, telephone number, age, family status, occupation and financial information. We collect personal information about you for the purposes of assessing you for finance, completing a loan application for you, communicating with you and for our internal administration.
We may collect personal information from you through our brokers, when interviewing you or through our website.

Use of your personal information

In the operation of ordinary business, we may disclose your personal information to other associated organisations where information is necessary for them to perform services (e.g. panel of lenders, credit reporting agencies). Otherwise, we will not disclose your personal information unless it is required by law.

We may your personal information to assist us in:

  • Performing a transaction to which that information relates (loan application forms etc)
  • Communicating information about products/services to you
  • Administrative reasons
  • Marking communications

You may opt out of receiving any communications from us at any time. If you wish to do so, please contact us advising us of such.

You have a right to any personal information we may hold about you, and request corrections at any time by contacting us as specified above.

Protecting your information

We will take all reasonable steps to protect your personal information by storing it in a secure environment. When this information is no longer required by law, it will be destroyed appropriately.