The Loan Process

At Mortgage Matters, we ensure the loan process is as simple for you as possible. We take care of all your questions, requesting any supporting documentation and filling out all the forms for you.

Take a look at our quick and easy 8 step Home Loan Guide below.

Step 1 – First Contact

Your Mortgage Matters consultant will provide product advice and discuss your future home, investment property or refinance scenario. Based on your specific situation, the most appropriate lender and product is agreed and selected.

Step 2 – Loan Application

The loan application is filled out with the required supporting documents. These are submitted to the chosen lender ASAP. You will receive notice within 24 hours of the lender receiving your application.

Step 3 – Approval: Conditional

Your application has been marked at Conditional Approval.

Step 4 – Getting a Valuation

The lender may request a valuation of the property you are purchasing or refinancing. These reports are generally provided within 3 days depending on accessibility to the property.

Step 5 – Approval: Unconditional

After confirming the property valuation meets requirements, you will receive notice of unconditional approval.

Step 6 – Sign

The lender will send you the loan documents, and these need to be read and signed by all applicants and returned to the lender

Step 7 – Settlement

Upon receipt of the loan documents, your solicitor/ conveyancer will be in contact with the lender to book in a Settlement Date. If are doing a refinance, your current lender will be in contact with your new lender to arrange the mortgage discharge.

Step 8 – Celebrate!!!

Congratulations! You have successfully purchased or refinanced your property.